When is my payment due?
Our invoices are due upon receipt but we do give you 25 days to submit payment. If your invoice is not paid within 25 days, a $20.00 late fee will be added to your next invoice.
Our invoices are due upon receipt but we do give you 25 days to submit payment. If your invoice is not paid within 25 days, a $20.00 late fee will be added to your next invoice.
Our payment options are cash, check, online through your banks’ bill pay service, Venmo @Smith-Diamond, debit or credit cards through Stripe (there is a 4% convenience fee), or PayPal ($5 per transaction).
For maintenance services, we bill via email on the 15th of the month for any completed services performed from the 16th of the previous month to that day. For projects, payment is expected upon completion.
We charge per service, not per mow. We may not have to mow every time. For example, your lawn might not need to be mowed but we may hand pull all the weeds in the beds and trim 50% of your bushes…we do what is needed. Even doing this, we still average 20-30 visits. Our business model is detailed more here.
Due to the fact that we are a small company, we do not do regular maintenance in Hilton Head but still maintain a Town of Hilton Head Business License to be able to do one-time services such as cleanups, mulch, pine straw, sod, grading, rock work, etc.
Our service areas in Bluffton include: Edgefield, Lawton Station, May River Preserve, Riverbend, Sandy Point, Sun City, Sun City North, The Willows. Our main service areas are Sun City and subdivisions located on Buckwalter, 170, or New Riverside. Just ask if your area was not listed specifically.
You can view a full list of our services here.
No. As long as we can access your backyard and your pets are secured.
We do not give estimates over the phone. We need to see your property in order to give a fair and accurate estimate.
Our minimum price is $50 per maintenance service for lots up to 9,500 sq ft. Our minimum cleanup fee is $295.